Create Reason Code

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POST

/reason_codes.json

Send

Authorization

Body

Creates a reason code for a given site.

Reason Codes are a way to gain a high-level view of why your customers are cancelling the subscription to your product or service.

Add a set of churn reason codes to be displayed in-app and/or the Maxio Billing Portal. As your subscribers decide to cancel their subscription, learn why they decided to cancel.

For more information, see Churn Reason Codes.

Response BodyCopy Anchor Link

curl -X POST "https://example.com/reason_codes.json" \  -H "Content-Type: application/json" \  -d '{    "reason_code": {      "code": "NOTHANKYOU",      "description": "No thank you!",      "position": 5    }  }'

{  "reason_code": {    "id": 0,    "site_id": 0,    "code": "string",    "description": "string",    "position": 0,    "created_at": "2019-08-24T14:15:22Z",    "updated_at": "2019-08-24T14:15:22Z"  }}