Reactivate Subscription

Reactivates a previously canceled subscription. For details on how the reactivation works, and how to reactivate subscriptions through the application, see reactivation.

Note: The term "resume" is used also during another process in Advanced Billing. This occurs when an on-hold subscription is "resumed". This returns the subscription to an active state.

• The response returns the subscription object in the active or trialing state.
• The canceled_at and cancellation_message fields do not have values.
• The method works for "Canceled" or "Trial Ended" subscriptions.
• It will not work for items not marked as "Canceled", "Unpaid", or "Trial Ended".

Resume the current billing period for a subscription

A subscription is considered "resumable" if you are attempting to reactivate within the billing period the subscription was canceled in.

A resumed subscription's billing date remains the same as before it was canceled. In other words, it does not start a new billing period. Payment may or may not be collected for a resumed subscription, depending on whether or not the subscription had a balance when it was canceled (for example, if it was canceled because of dunning).

Consider a subscription which was created on June 1st, and would renew on July 1st. The subscription is then canceled on June 15.

If a reactivation with resume: true were attempted before what would have been the next billing date of July 1st, then Advanced Billing would resume the subscription.

If a reactivation with resume: true were attempted after what would have been the next billing date of July 1st, then Advanced Billing would not resume the subscription, and instead it would be reactivated with a new billing period.

If a reactivation with resume: false, or where 'resume' is omitted were attempted, then Advanced Billing would reactivate the subscription with a new billing period regardless of whether or not resuming the previous billing period was possible.

Reactivation Scenarios

Reactivating Canceled Subscription While Preserving Balance

• Given you have a product that costs $20
• Given you have a canceled subscription to the $20 product
  • 1 charge should exist for $20
  • 1 payment should exist for $20
• When the subscription has canceled due to dunning, it retained a negative balance of $20

Results

The resulting charges upon reactivation will be:

• 1 charge for $20 for the new product

• 1 charge for $20 for the balance due

• Total charges = $40

• The subscription will transition to active

• The subscription balance will be zero

Reactivating a Canceled Subscription With Coupon

• Given you have a canceled subscription
• It has no current period defined
• You have a coupon code "EARLYBIRD"
• The coupon is set to recur for 6 periods

PUT request sent to: https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json?coupon_code=EARLYBIRD

Results

• The subscription will transition to active
• The subscription should have applied a coupon with code "EARLYBIRD"

Reactivating Canceled Subscription With a Trial, Without the include_trial Flag

• Given you have a canceled subscription

• The product associated with the subscription has a trial

• PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json

Results

• The subscription will transition to active

Reactivating Canceled Subscription With Trial, With the include_trial Flag

• Given you have a canceled subscription

• The product associated with the subscription has a trial

• Send a PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json?include_trial=1

Results

• The subscription will transition to trialing

Reactivating Trial Ended Subscription

• Given you have a trial_ended subscription
• Send a PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json

Results

• The subscription will transition to active

Resuming a Canceled Subscription

• Given you have a canceled subscription and it is resumable
• Send a PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json?resume=true

Results

• The subscription will transition to active
• The next billing date should not have changed

Attempting to resume a subscription which is not resumable

• Given you have a canceled subscription, and it is not resumable
• Send a PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json?resume=true

Results

• The subscription will transition to active, with a new billing period.

Attempting to resume but not reactivate a subscription which is not resumable

• Given you have a canceled subscription, and it is not resumable
• Send a PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json?resume[require_resume]=true
• The response status should be "422 UNPROCESSABLE ENTITY"
• The subscription should be canceled with the following response

  {    "errors": ["Request was 'resume only', but this subscription cannot be resumed."]  }

Results

• The subscription should remain canceled
• The next billing date should not have changed

Resuming Subscription Which Was Trialing

• Given you have a trial_ended subscription, and it is resumable
• And the subscription was canceled in the middle of a trial
• And there is still time left on the trial
• Send a PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json?resume=true

Results

• The subscription will transition to trialing
• The next billing date should not have changed

Resuming Subscription Which Was trial_ended

• Given you have a trial_ended subscription, and it is resumable
• Send a PUT request to https://acme.chargify.com/subscriptions/{subscription_id}/reactivate.json?resume=true

Results

• The subscription will transition to active
• The next billing date should not have changed
• Any product-related charges should have been collected

3D Secure (3DS) Authentication post-authentication flow

When a payment requires 3DS Authentication to adhere to Strong Customer Authentication (SCA), the request enters a post-authentication flow where a 422 Unprocessable Entity status is returned with an action_link that will direct the customer through 3DS Authentication.

See the 3D Secure Post-Authentication Flow article in the product documentation to learn how to manage the redirect flow.

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